Privacy & Policy

Privacy & Policy

At “Dhruva Hospitals”, we are committed to protecting the privacy and confidentiality of our patients, website users, and visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information.

you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Remedy. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Free Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you reserve an appointment , we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

  • Provide medical treatment and care.

  • Maintain accurate health records.

  • Process billing and insurance claims.

  • Communicate appointment details, test results, and health updates.

  • Improve patient services and hospital operations.

  • Comply with legal and regulatory obligations.

Information sharing

We do not sell or rent personal information. We may share your information with the authorized hospital staff involved in your care and with the insurance providers for claim processing.

Laboratories or diagnostic centers and Government authorities when required by law.All third parties are required to maintain confidentiality and use information only for permitted purposes.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Website Privacy

  • Cookies are used to enhance user experience and Website may collect non-personal analytics data for improvement.

  • External links on our site are not covered by this policy.

Policy Updates

This policy may be updated from time to time and the latest version will always be available on our website and at the hospital front desk.